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Careers

Join a dynamic, fast-growing company that provides high-quality, silk-screened and embroidered apparel for businesses, schools, non-profits and more. Come grow with us!

Customer Service Representative

Actively Seeking

Our Weymouth location is actively seeking an energetic, positive thinking, hard working candidate to assist our Sales , Art , and purchasing teams.  This position will work directly with all departments throughout the company, primarily supporting our sales team in a variety of ways.

This is an entry level position and requires the following :
  • High School Diploma or equivalent, a College Degree is preferred
  • Writing skills and math literacy for the application of concepts that pertain to daily operations
  • Fluent computer skills with email and navigating the internet, specifically Google searches as well as creative posting to Facebook, Instagram and Twitter


Responsibilities:
  • Work in conjunction with sales, marketing , art and production teams
  • Answer phones and handle customer challenges and questions about orders 
  • Work with existing customers on their reorders, and enhance the relationships with those customers
  • Work closely with the art team and customers to create templates  and gain approval of art work for all orders
  • Work closely with embroidery and screen print teams to assure the details in custom orders 
  • Enter all quotes and sales orders into our Shopworks computer system
  • Schedule and confirm sales appointments
  • Assemble sales kits and gather samples for customer appointments and customer visits to our showroom
  • Confirm in-stock availability from our suppliers, and handle customer pricing and quotations
  • Interface with all internal departments and external suppliers to expedite orders


Miscellaneous:
  • Emulate the CH core values in your everyday work 
  • Provide input into corporate process improvements 

Scheduled Hours:  9:00 a.m. - 5:00 p.m. Monday-Friday (half hour lunch)

Rate of pay $15 hr (negotiable) based on experience, plus incentives for achieving company sales targets.


To Apply

Send a copy of your resume, along with a 1-paragraph cover letter explaining why you believe you are a good fit for this job, to HR@collegehype.net

NO PHONE CALLS PLEASE / ALSO NO RECRUITERS PLEASE