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Join a dynamic, fast-growing company that provides high-quality, silk-screened and embroidered apparel for businesses, schools, non-profits and more. Come grow with us!

Retail/Online Supervisor

Actively Seeking

CH is actively seeking an energetic, positive thinking, hard working candidate to oversee our retail, online and special events division in our Dorchester location.  This position requires the following :

  • Shopify experience and knowledge a must 
  • Must have three years retail experience
  • Fluent computer skills with email and navigating the internet, specifically creative posting to Facebook, Instagram, Twitter, Tiktok and Linkedin
  • Strong proficiency in  Excel and PowerPoint 
  • Good knowledge of sales and marketing
  • Excellent leadership skills
  • Critical thinker and problem-solving skills
  • Writing skills and math literacy for the application of concepts that pertain to daily operations
  • Reliable, Responsible, Organized, Focused,  Results driven

Responsible for creating and posting weekly schedule for store staff
  • Hire and train store employees
  • Suggest new operational strategies to improve store's performance and productivity
  • Plan and implement the overall retail  and special events strategies 
    •  Promoting good customer service
    • Opening and closing procedures
    • Assist with custom orders and order pick ups for wholesale customers
    • Reconciling payments and updating order statuses 
  • Collaborate with the marketing team to develop a marketing store and special strategy (Constant Contact and all social media)
  • Work together with fulfillment supervisor and retail staff to assist in picking, packing and shipping corporate online orders
  • Track and report on store KPIs from retail software 
  • Utilize the Shopify system and report weekly numbers to management
  • Recommend and submit purchase orders for store
  • Assist with the daily fulfillment of branded online stores
  • Answer phones and handle customer inquiries about retail products 
  • Provide professional responses to customer inquiries about wholesale and online orders
  • Work with customers on their shopping experience, and enhance the relationships with those customers
  • Enter all quotes and sales orders into our Shopworks computer system for  custom order customers
  • Schedule and confirm sales appointments for wholesale customers in our Dorchester location 
  • Assemble sales kits and gather samples for customer appointments and customer visits to our Dorchester showroom


  • Emulate the CH core values in your everyday work 
  • Provide input into corporate process improvements 
  • Extra events that may require additional hours surrounding seasonal themed events  in March, June, September, December

Full Time schedule:  Tues-Fri 9:00 a.m.-5:00 p.m.,Saturdays 9:00 a.m.- 3:00 p.m.

Rate of pay: $20.00+ hr negotiable based on experience
To Apply Send a copy of your resume , along with a one paragraph cover letter explaining why you believe you are a good fit for this job to

To Apply

Send a copy of your resume, along with a 1-paragraph cover letter explaining why you believe you are a good fit for this job, to


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